eBay Kick Off March 2018 - Sweeney Keynote excerpt Transcript

Transcript

00:00
Patrick who Najaf will introduce with
00:02
some of his bio is somebody I've known
00:04
for quite a while he is a rock star in a
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whole bunch of things so I'm I feel very
00:10
inadequate compared to you Patrick so
00:12
here's to you
00:13
Patrick's done a lot of things that
00:16
together don't exist usually in one
00:18
person in terms of experience and
00:20
accomplishment so I think you'll be a
00:22
finally asked to say interesting and all
00:24
that experience which is it's very
00:26
diverse in its stick stream I guess
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there's a good way to put to some some
00:30
of it some of its entrepreneurial so
00:32
that gives him a unique perspective and
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I think he's come up with an interesting
00:36
way to talk about sort of fear that we
00:40
all have right in some way shape or form
00:42
and turning it into something else
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so I'll letting the job give you an
00:45
intro Thanks all right thank you Steve
00:48
so over to our special guest today so
00:52
today we're going to explore the topic
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of creating a culture of courage and
00:55
together we will learn how using fear as
00:57
a fuel can be can be a competitive
01:00
advantage from a second-place finish in
01:03
the Olympic rowing trials to founding
01:05
three tech companies alongside earning
01:07
seven patents and raising over 50
01:09
million before exiting those companies
01:11
our next speaker has leveraged fear as a
01:15
fuel for peak performance and to create
01:17
a life of passion happiness and
01:19
fulfillment as you know some fears you
01:22
can face head-on and some show up
01:25
unexpectedly to shake you to your core
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when our next speaker was told he had
01:30
leukemia he again faced fear head-on and
01:33
learned one of the three life secrets he
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took those lessons on fear and channeled
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them through into setting world records
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by being the first person to attempt
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cycling the Seven Summits this included
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hauling nearly hundred pounds of gear up
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to Europe's highest mountain and cycling
01:49
down when he realized the power of fear
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to fuel amazing feats in all aspects of
01:54
life he began interviewing the world's
01:57
top neuroscientists and psychologists
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for his next book and to find out why
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and how our mind can lead us to life of
02:04
our dreams please welcome the fear guru
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himself an expert in creating a culture
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of courage myth
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Patrick Sweeney
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today you're gonna find fear like you've
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never found it before in your life we're
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gonna make you understand fear deep in
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your core because to create a culture of
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courage you need to find more fear the
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truth or matter is we don't find enough
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fear in our life every day goes by and
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we do something to avoid fear so we're
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gonna find more fear we're gonna feed it
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and I'll tell you the neuroscience
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behind it we all have something called a
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fear frontier and the fear frontier is
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right where those two parabolas meet so
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kind of along the dred line in this
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instance you can use fear to make
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radically better decisions because there
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are only two ways in life to make
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decisions either out of fear or out of
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opportunity when you make decisions out
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of fear it always leads to regret when
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you make decisions out of opportunity it
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leads to growth and understanding how
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you're making decisions is critical
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especially in creating a culture of
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courage like we're trying to do here at
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eBay so the culture here is definitely
03:46
not one of courage yet I was speaking to
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a few of you over the past couple of
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months and one of the things I found out
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is people aren't giving the right
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answers or the the truthful answers on
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some of these HR surveys that go up okay
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so I was gonna ask I was gonna ask
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everyone to raise their hand if they've
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ever given a non truthful survey but
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Steve sitting in the back of the room so
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we won't do that so there are so many
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people here who have not given truthful
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answers it led me to ask the next
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question well why not and the answer was
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simple well they say they're anonymous
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but they can really track our IP address
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and they know what it is I said yeah but
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why don't you want them to know the real
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answers I want you didn't want them to
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know what's bugging you
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well we might get fired or I might not
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be able to do on the team I might not
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get this promotion those are all
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fear-based decisions and that's one
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thing that we're trying to change here
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so it's it's fear is a movie we play in
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our mom
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it's not real risk is something very
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different risk is statistics risk is
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analysis actuarial tables we know in our
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lifetime in this room 1.6 of us will die
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of a car crash we also know it it take a
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room like this filled up 20 times to
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find one person who dies in a plane
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crash
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that's just risk those are statistics
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it's almost like risk is at this end of
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the solar system at Mercury and fear is
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way on the other end of the system
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coming out of Uranus I know you can't
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believe I talked for 10 minutes about
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neuroscience and put into Uranus do
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Kenya well my 10 and 12 year old boys
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love me for that
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speaking of 10 and 12 year old boys one
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thing I found out when I started
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research in this neuroscience change the
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way that I parent change the way that I
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interact with younger people especially
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the amygdala is fully developed at birth
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so you have a fight flight or freeze
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response as a little kid to save your
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life the prefrontal cortex which I
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consider the adult supervision for the
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amygdala doesn't develop fully until
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you're in your mid-20s so think about
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that from a parenting perspective
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whenever you're getting a battle with
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your kid or a cousin or a brother or a
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nephew or what-have-you
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they're having an amygdala response when
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you have an amygdala response it sends a
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signal to your prefrontal cortex and a
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great way to think of your prefrontal
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cortex is it's like a smart phone it has
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access to all the applications in the
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world hundreds of thousands of
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applications it has access to all the
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information you've ever had in your life
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but you can only have one application up
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at a time and that's called the working
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memory so you've got this smart phone up
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here you've got the amygdala down here
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the amygdala is the thing that keeps you
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from jumping makes you jump rather when
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you walk out the door in the morning the
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prefrontal cortex is the thing that says
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whoa whoa whoa you don't have to run
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someone left the hose in the on the lawn
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it's not a snake
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we get about 10% of our information from
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the conscious world 90% of it is going
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into the amygdala and we don't even see
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that it's going on and we don't even
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recognize it so some of you as Steve was
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talking about when he had an accident in
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the weight room and he blacked out and
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he saw that 300 pounds had been moved
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over to one place and he didn't even
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know how that's because his smartphone
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app was taken over by the amygdala that
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said look we got to get the hell out of
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here and that's exactly what he did
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so that prefrontal cortex the reason we
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find our fear tells those tells happen
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that means your prefrontal cortex is
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getting taken over with a fight flight
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or freeze response and it means you
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can't make a good decision because all
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you can do is react so when you hit that
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fear frontier when you go from uh Nene
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uneasiness and you're sitting at your
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desk and your boss says you know sends
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you an email and say I want to talk to
07:49
you it's important then maybe it moves
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up to dread and then when you walk in
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our door and all of a sudden she says I
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can't believe this all of a sudden
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you've moved to anguish and panic and
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you're migdal is going to make the
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decisions for you you're not going to
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make a good decision so what we're gonna
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do today is we're gonna use three
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different methods to push that fear
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frontier out we're gonna move it over so
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that you can stay in control of making
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decision in a high-stress environment in
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a fearful environment and even better
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than that you can use that fear for
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superhuman powers